JunPus thermal compounds deliver advanced heat dissipation solutions tailored for high-performance AI chips, CPUs, GPUs, and 5G base stations.
Engineered for cutting-edge semiconductor technologies,
our patented thermal pastes optimize thermal conductivity, ensuring stable performance under intensive workloads. Trusted across electronics, data centers, and telecommunications
Effective date: 15 September 2026
We want customers to receive the correct JunPus product in acceptable condition. This policy applies to purchases made directly through thermal-paste.com. Purchases from distributors or marketplaces must be returned through the original seller under that seller's policy.
Before sending anything back, contact
Except where applicable law requires otherwise, non-defective products must be unused, unopened, complete and in their original packaging. Thermal compounds, wipes, pads, tapes and other consumable or contamination-sensitive products may not be eligible after their seal or packaging has been opened. Items damaged by misuse, unsuitable storage, incorrect installation, alteration or normal wear are not eligible.
If JunPus supplied the wrong item, or an item arrived damaged or appears defective, contact us promptly and retain the goods, packaging, shipping label and supporting photographs. We may request reasonable information or testing to determine the cause. When a claim is accepted, JunPus may repair, replace or refund the affected item as appropriate and as required by law.
Samples, made-to-order goods, private-label products, customized formulations, specially packed products and OEM or ODM orders are not returnable unless defective or otherwise agreed in writing. Terms in an accepted quotation, purchase order or contract take priority.
For an accepted claim involving an incorrect, damaged or defective item supplied by JunPus, we will provide instructions concerning reasonable return shipping. For other approved returns, the customer is responsible for return shipping, insurance, customs and related charges unless applicable law or written terms provide otherwise.
Approved refunds are issued to the original payment method where practical, after returned goods are received and inspected. Original delivery charges, duties, taxes and payment-provider fees may be non-refundable unless the return results from our error or applicable law requires reimbursement. Bank and payment processing times are outside our control.
This policy does not limit consumer rights that cannot be waived under applicable law. If mandatory law grants additional cancellation, return, repair, replacement or refund rights, those rights apply.
Return and refund enquiries may be sent to
Effective date: 15 September 2026
This Shipping Policy explains how JunPus International Co., Ltd. handles orders placed through thermal-paste.com or accepted by quotation.
Processing time depends on stock, quantity, product configuration, testing, documentation and payment status. Any estimated dispatch date shown in a quotation or order confirmation is an estimate until JunPus confirms that the order is ready to ship.
Available destinations and delivery methods depend on the product, order value, carrier restrictions and local regulations. We may use postal, courier, freight-forwarding or customer-nominated carrier services. Tracking information is provided when available.
Shipping, insurance, customs duties, import VAT, brokerage fees and other destination charges are not included unless expressly stated. For international commercial orders, responsibilities and transfer of risk follow the Incoterm stated in the accepted quotation or order confirmation. The customer is responsible for import eligibility and local charges unless agreed otherwise in writing.
Transit times are estimates supplied by carriers and may be affected by customs, weather, public holidays, transportation interruptions or other circumstances outside our reasonable control. JunPus will provide available information and reasonable assistance but cannot guarantee a carrier's delivery date.
Please provide a complete and accurate delivery address, recipient name, telephone number and any required importer or tax information. Additional costs caused by an incorrect or incomplete address may be charged to the customer.
Inspect the shipment promptly after delivery. Retain the product, packaging, shipping label and photographs if an item appears missing or damaged. Contact us promptly at
For OEM, ODM, samples, distributor and bulk orders, shipping terms in the applicable quotation, purchase order acceptance or contract take priority over this policy.
Effective date: 15 September 2026
These Terms and Conditions govern use of thermal-paste.com and purchases from JunPus International Co., Ltd. By using the website, submitting an order or accepting a quotation, you agree to these terms together with any written terms stated in the applicable quotation, order confirmation or contract.
We aim to keep product descriptions, specifications, images, availability and prices accurate. Minor variations may occur, and information may be corrected or updated without notice. Website information is general product information and does not replace application-specific engineering evaluation, a current technical data sheet or safety data sheet.
An enquiry, shopping-cart submission or automated acknowledgement does not by itself constitute acceptance of an order. An order becomes binding when JunPus issues written acceptance, an order confirmation or shipment, subject to payment and availability. For OEM, ODM, samples and bulk supply, the signed quotation, purchase order acceptance or separate agreement takes priority where it conflicts with these website terms.
Prices are shown in the currency stated on the website or quotation. Unless expressly stated otherwise, prices exclude shipping, insurance, customs duties, import taxes and other destination charges. Payment must be made through the method approved for the order. Customers are responsible for providing accurate billing and delivery information.
Customers must evaluate product suitability for their own design, materials, process, operating conditions and regulatory requirements. Performance may vary with preparation, application thickness, pressure, temperature and hardware. Do not rely on website content as a substitute for professional engineering or safety advice.
Shipping is governed by our Shipping Policy. Returns and refunds are governed by our Returns & Refund Policy and any mandatory rights under applicable law.
You are responsible for safeguarding account credentials and for activity performed through your account. You must not misuse the website, attempt unauthorized access, introduce malicious code, interfere with availability, scrape restricted information or infringe the rights of JunPus or others.
The JunPus name, logo, product names, website design, text, images, documents and other materials are owned by or licensed to JunPus and may not be copied, altered or used commercially without written permission, except as permitted by law.
To the extent permitted by law, the website is provided without guarantees of uninterrupted or error-free availability. JunPus is not liable for indirect, incidental, special or consequential loss arising from website use. Nothing in these terms excludes liability or customer rights that cannot legally be excluded.
These terms are governed by the laws of Taiwan (R.O.C.), without limiting mandatory protections that apply in a customer's jurisdiction. Disputes should first be raised with JunPus in good faith. Where permitted, courts with jurisdiction in Taipei, Taiwan will have jurisdiction.
Questions may be sent to
Effective date: 15 September 2026
JunPus International Co., Ltd. ("JunPus", "we", "us" or "our") respects your privacy. This Privacy Policy explains how we collect, use, store and protect personal information submitted through thermal-paste.com.
We may collect your name, job title, company name, postal address, country or territory, email address, telephone number, website address, enquiry details, order and delivery information, and any other information you choose to provide. Our website may also process technical information such as IP address, browser type, device information and necessary cookie data.
We use information to respond to enquiries, prepare quotations, provide samples, process and deliver orders, provide technical or customer support, prevent fraud and misuse, maintain website security, comply with legal obligations, and improve our products and services. Marketing messages are sent only where permitted and may be declined at any time.
Depending on the circumstances and applicable law, we process information to perform a contract or take requested pre-contract steps, comply with legal obligations, pursue legitimate business and security interests, or act on your consent.
We may share information only as necessary with service providers supporting website hosting, email, payment, delivery, accounting, security and professional advice, or with authorities where legally required. Because we serve customers internationally, information may be processed outside your country. We take reasonable measures to protect information handled by our service providers.
We retain information only for as long as necessary for the purposes described above, including contractual, tax, warranty, dispute and legal requirements. We use reasonable administrative and technical safeguards, but no internet transmission or storage system can be guaranteed to be completely secure.
Subject to applicable law, you may ask to access, correct or delete your personal information, restrict or object to certain processing, withdraw consent, or request information about our handling of your data. Withdrawal does not affect processing already completed lawfully.
We use cookies required for website functions such as security, login, forms and the shopping cart. Third-party websites linked from our site operate under their own privacy policies.
Privacy enquiries may be sent to
We may update this policy when our services or legal obligations change. The effective date shown above identifies the latest version.
Performance Starts with Superior Thermal Connectivity.For OEM/ODM products please go to JunPus International Co., Ltd.
Do you need assistance?
For any questions or concerns, you can reach us via our contact form